David Greelish, a computer historian and president of the Atlanta Historical Computing Society, proposes a public visitor‘s center, with a space that tells Apple‘s story. A gallery for Apple‘s story, where the history of the people that started it, grew it, perhaps even failed it is told. Not a big collection to be managed.
Why Apple Should Take a Look Back, though Steve Jobs Didn’t.
Obama receives briefing on an iPad
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It All Began with “Annie” – The Vision of a Computer for the Masses
(Updated: May 2018)
It had been a long way until the day of the official introduction of the Macintosh on January 24th, 1984. Five years earlier, in spring 1979, Apple chairman Mike Markkula wondered whether his company should bring a 500 dollar computer to market. Markkula then charged Jef Raskin with the secret “Annie” project.
Raskin was a “philosophical guy who could be both playful and ponderous”, writes Walter Isaacson in his book “Steve Jobs”. Raskin had studied computer science, taught music and visual arts, conducted a chamber opera company, and organized guerrilla theater. His 1967 doctoral thesis at U.C. San Diego argued that computers should have graphical rather than text-based interfaces.
Jef Raskin
Raskin had been responsible for Apple’s publications, particularly manuals, and actually was to more intensely oversee the developers writing the applications for the Apple II. “I told him [Markkula] it was a fine project, but I wasn’t terribly interested in a 500-dollar game machine,” Raskin later remembered. “However, there was this thing that I’d been dreaming about – it was [that] it would be designed from a human factors perspective, which at that time was totally incomprehensible.”
In fall 1979, Raskin wrote his article “Computers by the Millions“, in which he drafted his version of a computer for the masses. Markkula insisted on the report to be treated as a confidential internal report. The essay was not published until 1982 in the SIGPC Newsletter, Vol. 5, No. 2.
Raskin had chosen a completely new approach, because until then, the “technically feasible” is what defined a computer’s design. The academic computer scientist, who had kept secret his diploma from the Apple founders at the time of his appointment (as Steve Wozniak and Steve Jobs approached academics extremely distrustfully), wanted to design a computer for the normal person in the street – which of course could not to be unattainable.
The expression of the “Person in the Street” formed by Raskin became a dictum at Apple – abbreviated as PITS. Raskin’s first draft envisioned a closed computer including monitor, keyboard and printer able to work without any external wires – and all that for 500 dollars. In return, the Macintosh should only be equipped with a tiny five inch display, a cheap CPU (6809) and a main memory calculated extremely tight at 64 kilobytes.
Steve Jobs and Jef Raskin
At that time, Steve Jobs had not taken particular interest in the Macintosh project – and due to some dim apprehension, Raskin tried everything to exclude the Apple co-founder. Yet in the summer of 1980, a serious conflict between Jobs and Apple’s president Mike Scott was brewing as Scott intended to edge Jobs out of the concrete development of the new Lisa. With his capricious and at times fairly aggressive management style, Jobs had snubbed many developers. In addition, Scott did not think him capable of a major management role and thus planned to assign him the less important role of a company spokesman and promoter in advance of Apple’s initial public offering on December 12th, 1980.
So, Jobs left the Lisa project – and looked at Jef Raskin’s baby. The Apple co-founder liked the concept of a cheap machine for the mass market, but he didn’t like Raskin’s design. “Jobs was enthralled by Raskin’s vision, but not by his willingness to make compromises to keep down the cost,” writes Isaacson. At one point in the fall of 1979 Jobs told him instead to focus on building what he repeatedly called an “insanely great” product. “Don’t worry about price, just specify the computer’s abilities,” Jobs told him. Raskin responded with a sarcastic memo. It spelled out everything you would want in the proposed computer: a high-resolution color display, a printer that worked without a ribbon and could produce graphics in color at a page per second, unlimited access to the ARPA net, and the capability to recognize speech and synthesize music, “even simulate Caruso singing with the Mormon tabernacle choir, with variable reverberation.” The memo concluded, “Starting with the abilities desired is nonsense. We must start both with a price goal, and a set of abilities, and keep an eye on today’s and the immediate future’s technology.” In other words, Raskin had little patience for Jobs’ belief that you could distort reality if you had enough passion for your product.
Jobs wanted to switch to the more powerful Motorola 68000 CPU. Raskin demanded a cheaper processor, and lost again. He had to brood and recalculate the cost of the Mac. The disagreements were more than just technical or philosophical; they became clashes of personality. “I think that he likes people to jump when he says jump,” Raskin once said. “I felt that he was untrustworthy, and that he does not take kindly to being found wanting. He doesn’t seem to like people who see him without a halo.” Jobs was equally dismissive of Raskin. “Jef was really pompous,” he said Isaacson. “He didn’t know much about interfaces. So, I decided to nab some of his people who were really good, like Atkinson, bring in some of my own, take the thing over and build a less expensive Lisa, not some piece of junk.”
Jobs asserted his control of the Macintosh group by canceling a brown-bag lunch seminar that Raskin was scheduled to give to the whole company in February 1981. Raskin happened to go by the room anyway and discovered that there were a hundred people there waiting to hear him; Jobs had not bothered to notify anyone else about his cancellation order. So Raskin went ahead and gave a talk, writes Isaacson.
That incident led Raskin to write a blistering memo to Mike Scott, who once again found himself in the difficult position of being a president trying to manage a company’s temperamental cofounder and major stockholder. It was titled “Working for/with Steve Jobs,” and in it Raskin asserted:
He is a dreadful manager… I have always liked Steve, but I have found it impossible to work for him… Jobs regularly misses appointments. This is so well-known as to be almost a running joke… He acts without thinking and with bad judgment… He does not give credit where due… Very often, when told of a new idea, he will immediately attack it and say that it is worthless or even stupid and tell you that it was a waste of time to work on it. This alone is bad management, but if the idea is a good one he will soon be telling people about it as though it was his own.
That afternoon Scott called in Jobs and Raskin for a showdown in front of Markkula. After a short dog fight Raskin was told to take a leave of absence. “They wanted to humor me and give me something to do, which was fine,” Jobs said Isaacson. “It was like going back to the garage for me. I had my own ragtag team and I was in control.”
It is somehow ironic that Jef Raskin was the person who convinced Steve Jobs to visit the Xerox Palo Alto Research Center (PARC). The scientists over there pioneered the concept of a graphical user interface (GUI). Bitmapping and graphical interfaces became features of Xerox PARC’s prototype computers, such as the Alto, and its object-oriented programming language, Smalltalk. Jef Raskin decided that these features were the future of computing. So, he began urging Jobs and other Apple colleagues to go check out Xerox PARC. Jobs first refused on the grounds that a large corporation couldn’t possibly be doing anything interesting. But in the end Jobs went to Xerox PARC in December 1979 – and was enlightened.
The rest of the story is well known. For Jobs it was a turning-point. Jobs decided that this was the way forward for Apple.
They showed me really three things. But I was so blinded by the first one I didn’t even really see the other two. One of the things they showed me was object orienting programming they showed me that but I didn’t even see that. The other one they showed me was a networked computer system…they had over a hundred Alto computers all networked using email etc., etc., I didn’t even see that. I was so blinded by the first thing they showed me which was the graphical user interface. I thought it was the best thing I’d ever seen in my life. Now remember it was very flawed, what we saw was incomplete, they’d done a bunch of things wrong. But we didn’t know that at the time but still though they had the germ of the idea was there and they’d done it very well and within you know ten minutes it was obvious to me that all computers would work like this some day.
Steve Jobs in “Thriumph of the Nerds”.
Larry Tesler, at this time a scientist at Xerox PARC, once said: “After an hour looking at demos they understood our technology, and what it meant more than any Xerox executive understood after years of showing it to them.” Jobs tried everything to improve the GUI he had seen at PARC for the new Apple Macintosh.
Andy Hertzfeld, one of the leading Software engineers in the Macintosh project, disputes the view, Jef Raskin was the father of the Apple Macintosh. In an interview with CNET Andy called Steve Jobs “The father of the Macintosh”:
Question: How about Jef Raskin?
Answer: Jef Raskin is the single individual who disagrees with the way I’m telling the story, and he was unhappy with the book (How The Mac Was Made) when he first found out about it, and I suspect he’s still unhappy now.
Jef does claim he invented certain key concepts when no one else thinks he did. Jef actually was not around for almost the entire time the Mac was developed. He left the day before I started (in 1981). Jef’s a tremendous individual and he deserves enormous credit for having the original vision for the Macintosh, starting the project and putting together a dynamite, small team. But then he got at odds with the team and left.
Jef had a lot of ideas about how the Macintosh should be, but they’re not in the Macintosh. If you’re interested: Jef, because he left early, by 1985 he had already designed and licensed a computer that does embody all his ideas–it’s called the Canon Cat.
Question: Then who would you consider the father of the Macintosh?
Answer: Steve Jobs is who I would call the father of the Mac. In second place I’d put Burrell Smith and in third place I’d put Bill Atkinson.
In 1982, Jef Raskin founded the company Information Appliance, Inc. in order to realize his original concept of the Macintosh project. The company brought the “SwyftCard” to market, which is a firmware card for the Apple II. The card featured a program package which was also offered on disk as SwyftWare. With the Swyft, Information Appliance later offered a laptop computer, which, however, experienced only moderate commercial success. Raskin licensed the Swyft design to Canon, which constructed the “Canon CAT” on its basis in 1987.
Raskin also blamed Steve Jobs for the failure, since it was Jobs who as the head of NeXT Computer persuaded Canon into giving up the Cat project. However, it was claimed that Cat also fell victim to internal rivalries at Canon.
In his book “The Humane Interface”, Raskin later described his vision of a computer interface constructed for the human being and oriented to human needs – rather than to technology.
On February 26th, 2005, Jef Raskin died at the age of 61 years.
Rich Neighbor with Open Doors
It is claimed again and again that in the course of the Macintosh’s development, Apple just resorted to the ideas the research laboratory Xerox PARC had hatched before. Fact or Fiction?
The myth says, Apple CEO Steve Jobs saw Xerox PARC product, such as the GUI, either on a tour or at a trade show. He then used the PARC GUI implementation without permission, to create the Apple Lisa and the original Mac OS / Macintosh GUI.
The myth entwines about a late 1979 visit to Xerox PARC by a group of Apple engineers and executives led by Steve Jobs. Alex Soojung-Kim Pang, author of “Making the Macintosh”, writes:
According to early reports, it was on this visit that Jobs discovered the mouse, windows, icons, and other technologies that had been developed at PARC. These wonders had been locked away at PARC by a staff that didn’t understand the revolutionary potential of what they had created. Jobs, in contrast, was immediately converted to the religion of the graphical user interface, and ordered them copied by Apple, starting down the track that would eventually yield the Lisa and “insanely great” Macintosh. The Apple engineers– that band of brothers, that bunch of pirates– stole the fire of the gods, and gave it to the people.
It’s a good story. Unfortunately, it’s also wrong in almost every way a story can be wrong. There are problems with chronology and timing. The testimony of a number of key figures at Apple suggests that the visit was not the revelation early accounts made it out to be. But the story also carries deeper assumptions about Apple, Xerox PARC, computer science in the late 1970s, and even the nature of invention and innovation that deserve to be examined and challenged.
Alex Soojung-Kim Pang
Let us take a closer look at what happend at Xerox PARC:
In the Untied States, the brand name “Xerox” denotes photocopying just as “Kleenex” stands for tissues or “Scotch tape” for adhesive film. After all, already in 1950, the Xerox Corp. was the world’s first company to actually transfer the “Xerography” invented by the American law student Chester Carlson into a functional product. Carlson received in 1937 a patent for a process that he called “electrophotography.” On 22 October 1938 followed the premiere in practice: With the help of a metal plate was coated with sulfur and a lamp Chester the lettering “10-22-38 Astoria” on a wax paper.
By the end of the sixties, the Xerox management sensed the threat of Japanese companies catching up on Xerox’s technological advantage. Moreover, the Xerox head worried that the “paperless office” might emerge with the following computer generations, in which the Xerox would no longer have a place. Against this background, the Xerox Palo Alto Research Center (PARC) in California was founded in 1970. John Warnock, former researcher in the Xerox PARC and later one of the two founders of Adobe Systems, remembers: “The atmosphere was electric – there was total intellectual freedom. There was no conventional wisdom; almost every idea was up for challenge and got challenged regularly.”
Larry Tessler, who later took part in developing the Macintosh and the Newton PDA at Apple, also enjoyed the liberties the PARC provided in the seventies: “The management said go create the new world. We don’t understand it. Here are people who have a lot of ideas and tremendous talent, [are] young, energetic.” The problem, however, was that the company management at the East Coast of the USA did not [care a straw for] the PARC’s research results unless they were directly involved with photocopiers.
In his TV documentation “Triumph of the Nerds” Robert Cringley is interviewing researchers at the Xerox PARC
Within two years, the researchers at the PARC had designed the Alto, which was something like the first personal computer. The Alto did not feature character-oriented graphics, as did all the other computers of that time, but a bit-oriented version instead. A high quality printer could print exactly what the screen displayed.
A mouse. Removable data storage. Networking. A visual user interface. Easy-to-use graphics software. “What You See Is What You Get” (WYSIWYG) printing, with printed documents matching what users saw on screen. E-mail. Alto for the first time combined these and other now-familiar elements in one small computer.
Developed by Xerox as a research system, the Alto marked a radical leap in the evolution of how computers interact with people, leading the way to today’s computers.
By making human-computer communications more intuitive and user friendly, Alto and similar systems opened computing to wide use by non-specialists, including children.
People were able to focus on using the computer as a tool to accomplish a task rather than on learning their computer’s technical details.
The Computer History Museum about the Xerox Alto
However, this marvelous machine was not freely available on the market. Only small numbers were built initially, but by the late 1970s, about 1,000 were in use at various Xerox laboratories, and about another 500 in several universities. Total production was about 2,000 systems.
The revolutionary Alto would have been an expensive personal computer if put on sale commercially. Lead engineer Charles Thacker noted that the first one cost Xerox $12,000. As a product, the price tag might have been $40,000.
Commercial for the Xerox Alto (1972).
This commercial for Xerox’s Alto computer released in 1972 introduced the world to the first desktop computer with a graphical user interface. Named after Xerox PARC’s home city of Palo Alto, California, the computer introduced the world to the window-oriented mouse and keyboard interface we use today. The Alto also had a distinctive portrait screen — an idea that was well before its time.
The video showed how the computer could revolutionize your office life, with email, word processing and reminders all controlled by a cursor. It also shows the protagonist expressing his thoughts and actions out loud, as if in conversation with the Alto (which seems to be nicknamed “Fred”).
Some Apple engineers were already familiar with PARC, its work, or technologies like the mouse. Bill Atkinson had read about Smalltalk as an undergraduate. Some had worked at PARC: Jef Raskin spent time there during a sabbatical year at Stanford, and had a number of friends who were researchers there. Finally, there were even some Apple employees whose had learned about the mouse while working for Douglas Engelbart at SRI in the 1960s and early 1970s, or Tymshare in the later 1970s.
Read next page: How Apple discovered Xerox PARC
The making of Macintosh – An Interview with The Macintosh Design Team (Byte – Feb, 1984)
Bill Atkinson
Bill Atkinson nearly had his Ph.D. in neurochemistry before he admitted to himself that his real love was computers. He “got a quick E.E.” and started his own company. He was happily minding his own business when his friend ]eff Raskin asked him to come see what was happening at Apple, which was then six months old. Bill wasn’t really interested, but airplane tickets showed up in the mail, so he took a look. What he saw was “several years reaching into the future” of anything he could do where he was. He stayed to write Apple’s Pascal and later became Mr. User Interface for Lisa before he moved over to the Mac team.
Andy Hertzfeld
Andy Hertzfeld says, “The Apple II changed my life.” The computer people at Berkeley were a little narrow-minded about letting a grad student really get into the computer as Andy wanted to. So he spent nearly all the money he had in the world on an Apple II and had a computer he could control completely. He decided the Apple was more interesting than his classes and began writing programs for magazines. When Apple bought one of Andy’s programs, Steve Jobs offered him a job, which he took when he finished school. He worked on silent-type printers and Apple III demos until a shake-up in his part of the company shook him loose. He looked around and decided to go with Mac.
Larry Kenyon
Larry Kenyon arrived at Apple from Amdahl with a double degree in psychology and computer science. He was working on Apple III products when the same shake-up that shook Andy loose freed him, too. Andy asked Larry to join the Mac crew because he was one of the few people who understood the arcane art of making the Apple II work with printer peripherals, and anybody who can do that has to be good. No one in the company really believed that Mac was a product when Larry joined the Mac team. It was just a research effort, and there was some risk involved: would you still have your job in a few months?
Joanna Hoffman
Joanna Hoffman is still on leave from her Ph.D. program in archaeology at the University of Chicago. She has a background in anthropology, physics, and linguistics. She came to Apple because of Mac. After using her computer skills in the field of archaeology for so long, she was tired of looking at the past and turned to the future. She was Mac’s entire marketing department for more than a year. She wants to make Mac a tool that feels natural for international users by making it speak their languages.
Burrell Carver Smith
Burrell Carver Smith encountered the Homebrew Computer Club in 1975, got hooked on microprocessors, and moved to the Bay Area. Just riding around in a borrowed truck one day, he saw Apple and decided to drop in. The only job Apple had available was in the service department, repairing Apple IIs. He took the job and fixed at least a thousand Apple II boards and got involved in other projects before Jeff Raskin and Bill Atkinson recruited him for Mac. He talked the Lisa engineers out of some chips and stuff and got a prototype running over Christmas 1979. He was the first full-time Mac person after Jeff Raskin.
Chris Espinosa
Chris Espinosa says, There was no life before Apple.” At 13 years old he could be found cruising up and down the bus line in his home town, spending a few hours at each Byte Shop on the line until the owner threw him out. He discovered the way to keep from getting thrown out was to write demo programs for the machines, so he wrote for whatever was lying around: ”Altairs, IMSAIs, or this weird new machine called Apple I. His mom worried when he was offered a ride to the Homebrew Computer Club meeting with two scruffy characters named Jobs and Wozniak, but she gave in, and the rest is history. Chris spent a Christmas vacation debugging Apple’s BASIC in exchange for a whole row of 4K-byte RAM chips, which he thought was a pretty good deal. He worked part-time during college writing BASIC programs and reference manuals and signed on full-time when he graduated. He likes being in on the design process: ”If the machine is designed right in the first place, you don’t have to write a lot about it.”
Jerry Manock
Jerrold C. Manock was a freelance product-design consultant with a Stanford education who finally joined Apple when he saw that three-quarters of his billing was to Apple anyway. He worked on the Apple II, the Disk II, the III, and Lisa before designing Mac. In Macintosh, he says, “The outside matches the inside in elegant simplicity.”
Bruce Horn grew up at Xerox PARC, much the same way Chris grew up at Apple, and later attended Stanford. Bruce started working at Xerox when he was 14 years old: he was one of the kids Xerox brought in to test Smalltalk. Turns out he was brighter than most and became a systems wizard who actually implemented Smalltalk on a variety of different processors. Bruce is all of 23 years old now, but he spent seven years at Xerox PARC and brought Apple that perspective.
George Crowe and David Egner designed the analog board in the Macintosh.
Steve Capps assisted Andy Hertzfeld with the systems software.
Steve Wozniak remembers building the first Apple Computer at Authors Business Series Luncheon talking about his book “iWoz: How I Invented the Personal Computer and Had Fun Along the Way”:
iPod shuffle (3G)
iPod shuffle (3G)
iPod shuffle (3G) silver
The third generation iPod shuffle was released on 11 March, 2009 and is said by Apple to be “jaw-droppingly small” with dimensions of 45.2x 17.5 x 7.8 mm (1.8 x 0.7 x 0.3 in). The new generation is a 4GB model at US$79, GB£59, CA$99, AU$119 or €75 (The second generation 1GB iPod shuffle is still available, however the 2GB version has been discontinued.)
iPod shuffle (3G) black/silver
The third generation iPod Shuffle no longer has volume or track controls on the device itself. Instead, the included Apple earphones now include a three-button device on the right earbud cord. This adds the functions of changing between playlists, hearing the song title and artist of the track playing, as well as play/pause, track changes and volume control. It is not possible to change songs or volume with current third-party headphones, since they lack these controls. However, since the iPod shuffle begins playing music automatically when it is turned on, third-party headphones may still be used in “autoplay” mode (with no volume or playback controls). Some future third-party headphones and headphone adapters will include full support for the iPod shuffle.
Sources:
Photo: © Apple
Text: “IPod Shuffle.” Wikipedia, The Free Encyclopedia. 11 Mar 2009, 19:18 UTC. 11 Mar 2009 <http://en.wikipedia.org/w/index.php?title=IPod_Shuffle&oldid=276572349>
This entry is published under the GNU General Public License.
