It had been a long way until the day of the official introduction of the Macintosh on January 24th, 1984. Five years earlier, in spring 1979, Apple chairman Mike Markkula wondered whether his company should bring a 500 dollar computer to market. Markkula then charged Jef Raskin with the secret “Annie” project.
Raskin had been responsible for Apple’s publications, particularly manuals, and actually was to more intensely oversee the developers writing the applications for the Apple II. “I told him [Markkula] it was a fine project, but I wasn’t terribly interested in a 500 dollar game machine,” Raskin later remembered. “However, there was this thing that I’d been dreaming about – it was [that] it would be designed from a human factors perspective, which at that time was totally incomprehensible.”
In fall 1979, Raskin wrote his article “Computers by the Millions“, in which he drafted his version of a computer for the masses. Markkula insisted on the report to be treated as a confidential internal report. The essay was not published until 1982 in the SIGPC Newsletter, Vol. 5, No. 2.
Raskin had chosen a completely new approach, because until then, the “technically feasible” is what defined a computer’s design. The academic computer scientist, who had kept secret his diploma from the Apple founders at the time of his appointment (as Steve Wozniak and Steve Jobs approached academics extremely distrustfully), wanted to design a computer for the normal person in the street – which of course could not to be unattainable.
The expression of the “Person in the Street” formed by Raskin became a dictum at Apple – abbreviated as PITS. Raskin’s first draft envisioned a closed computer including monitor, keyboard and printer able to work without any external wires – and all that for 500 dollars. In return, the Macintosh should only be equipped with a tiny five inch display, a cheap CPU (6809) and a main memory calculated extremely tight at 64 kilobytes.
Steve Jobs and Jef Raskin
At that time, Steve Jobs had not taken particular interest in the Macintosh project – and due to some dim apprehension, Raskin tried everything to exclude the Apple co-founder. Yet in the summer of 1980, a serious conflict between Jobs and Apple’s president Mike Scott was brewing as Scott intended to edge Jobs out of the concrete development of the new Lisa. With his capricious and at times fairly aggressive management style, Jobs had snubbed many developers. In addition, Scott did not think him capable of a major management role and thus planned to assign him the less important role of a company spokesman and promoter in advance of Apple’s initial public offering on December 12th, 1980.
In 1982, Jef Raskin left Apple and founded the company Information Appliance, Inc. in order to realize his original concept of the Macintosh project. The company brought the “SwyftCard” to market, which is a firmware card for the Apple II. The card featured a program package which was also offered on disk as SwyftWare. With the Swyft, Information Appliance later offered a laptop computer, which, however, experienced only moderate commercial success. Raskin licensed the Swyft design to Canon, which constructed the “Canon Cat” on its basis in 1987.
Jef Raskin with a design model of the Canon Cat
Despite the broad attention the Canon’s innovative interface attracted, this product did not achieve a breakthrough either. Raskin also blamed Steve Jobs for the failure, since it was Jobs who as the head of NeXT Computer persuaded Canon into giving up the Cat project. However, it was claimed that Cat also fell victim to internal rivalries at Canon.
In his book “The Humane Interface”, Raskin later described his vision of a computer interface constructed for the human being and oriented to human needs – rather than to technology.
On February 26th, 2005, Jef Raskin died at the age of 61 years.
With the initial public offering of Apple Computers in December 1980, Steve Jobs became a multimillionaire – however, he possessed neither enough stock to lead Apple Computers alone nor to determine his own position within Apple. By the beginning of 1981, he actually found himself to be without management responsibility over any specific project. To Jef Raskin’s discomfort, he threw himself into the Macintosh project, which had not been taken really seriously by the Apple board of management at that time.
However, Steve Jobs knew what he wanted. He had seen the graphical user interface of the Xerox Alto at Xerox PARC. Instead of green letters on a dark background, white document windows with black text appeared – just like a sheet of paper. Several different fonts could be selected. The graphics board controlled individual pixels on the screen freely. By means of a mouse, a pointer could be moved on the screen in order to mark texts or issue commands. Files were represented by icons on a virtual desktop.
The Alto was not available on the market. For this experimental computer, the main memory alone would have cost about 7,000 dollars at the time. Jobs wanted a computer even better than the Alto – and also better than Apple’s Lisa. However, the new marvelous machine should cost only a fraction of the Lisa’s price, which was about 12,000 dollars, inclusive of external hard disk.
Pirate flag above the Mac developers’ building “Bandley III”
Within Apple, Jobs gathered a small, conniving team – and he did not care for other projects in the company. Andy Hertzfeld, one of the most important software designers in the Macintosh developers team, remembers:
Steve Jobs kind of came bopping by my cubicle saying OK you’re working on the Mac now. And I said well I have to finish up this Apple 2 stuff I’m doing here. No you don’t that stinks that’s not going to amount to anything you gotta start now. And I said well just give me a few days to finish and he said no and what he did was he pulled the plug on my Apple 2 that I was programming just losing, losing the code I’m working on and start taking my computer and walking away with it and what could I do but follow him out to his car cause he had my machine he plopped it down in the trunk and drove me over to this remote building, took the computer out, walked upstairs, plopped it down on a desk, well you’re working on the Mac now. While Jobs pursued his MacMission he needed a more orthodox chief executive to run the company. A respectable face who could sell to corporate America. He chose Pepsi-Cola executive John Sculley. Sculley refused – leave Pepsi for a 4 year old company that had been set up in a garage! Are you serious?! But it was hard saying no to Steve Jobs.
The Macintosh Pirates
Above the roof of “Bandley III”, a pirate flag with the Apple symbol as eye patch was waving – and on deck of the virtual pirate ship, Steve Jobs was standing as a man who wanted to prove it to them all. Jobs’ first victim was Jef Raskin, who had fought against the application of a mouse and instead preferred a pen or a joystick. After Jobs had relieved his opponent of the responsibility for the software, Raskin gave in exasperatedly and left Apple Computers in March 1982. In retrospect, Raskin can claim that he was the first at Apple to have presented the vision of an inexpensive, easy to handle computer for the masses. Yet in order to keep “his” Macintosh below the price limit of 1,500 dollars, Raskin also wanted to make technical compromises which would have put at risk the Mac’s success. Thus, for instance, he insisted on limiting the main memory to a tiny 64 kilobytes. Jobs accomplished 128 kilobytes – and afterwards, even this space was actually far too tight for the system programmers.
Raskin did not particularly support the innovations the Lisa team had picked up in the Xerox PARC and therefore disapproved of the change to the more capable 68000 processor, which was included in the Lisa as well. It is hardly imaginable what would have become of the Mac if Raskin had asserted his extreme parsimony and his resistance to the mouse. After the internal disputes had been settled, the Mac team now fully concentrated on the in-house competition against the far larger Lisa developing team. Beforehand, Jobs had enticed away from the Lisa team ingenious programmers such as Bill Atkinson and Steve Capps.
Love and Hate
As a project manager, Steve Jobs had been highly controversial not only within Apple. “He’s also obnoxious and this comes from his high standards. He has extremely high standards and he has no patience with people who don’t either share those standards or perform to them,“ Bob Metcalfe remembers. He is the inventor of the networking standard Ethernet, who had worked as a researcher in the neighboring research institute Xerox PARC at that time. “He’s also obnoxious and this comes from his high standards. He has extremely high standards and he has no patience with people who don’t either share those standards or perform to them.” However, Metcalfe still thinks a lot of Jobs as he had made the vision created in the Xerox PARC become reality. “Steve Jobs is on my eternal heroes list, there’s nothing he can ever do to get off it.”
Larry Tessler and Bob Metcalfe about Steve Jobs (quoted from: Triumph of the Nerds)
The respect for Jobs is also shared by Andy Hertzfeld, who had written the Mac’s kernel in the Macintosh ROM, although he was sometimes afflicted with his boss’s tantrums: – quotation – Kenyon set to work again and shortened the booting process by further three seconds.
In the internal competition at Apple over whether the Lisa or the Macintosh would be finished first, Jobs got the short end of the stick. He lost a personal 5,000 dollar bet against the Lisa team leader John Couch when the Apple business computer was launched in January 1983 – at least one year previous to the Macintosh. However, the Lisa computer soon proved to be a huge flop. With a price of 10,000 dollars (exclusive of hard disk), it was far too expensive;the graphical user interface devoured Lisa’s power such that the computer did not work particularly briskly; and it lacked the necessary programs to induce the business world to buy the Lisa in large numbers. Moreover, the newly established distribution team could hardly resort to any experience in handling Corporate America.
Few computers – indeed, few consumer items of any kind – have generated such a wide range of opinions as the Macintosh. Criticized as an expensive gimmick and hailed as the liberator of the masses, the Mac is a potentially great system. Whether it lives up to that potential remains to be seen.
The Apple Macintosh
Personally, I think the Macintosh is a wonderful machine. I use one daily at work, and then at night I play with the one I have at home. Or, at least, I try to play with it. You see, my wife – who for years resisted all my attempts to introduce her to computers – has fallen in love with the Mac (her words, not mine). She uses it to type up medical reports, notes on her clients, and personal letters. In fact, she’s suggested that we get a second Macintosh so that we won’t have to fight over the one we have.
The Macintosh is not without its problems. Resources are tight – it needs more memory and disk space – and software has been slow in coming to market. Many have criticized its price ($2495). In fact, there are indications that Apple considered a lower price ($1995) and then rejected it. It doesn’t seem to have hurt the Mac’s market – people are still buying them faster than Apple can make them – but there’s the potential for backlash if the machine doesn’t deliver on all its promises.
Whatever its problems and limitations, the Mac represents a breakthrough in adapting computers to work with people instead of vice versa. Time and again, I’ve seen individuals with little or no computer experience sit down in front of a Mac and accomplish useful tasks with it in a matter of minutes. Invariably, they use the same words to describe it: “amazing” and “fun.” The question is whether “powerful” can be added to that list.
The Macintosh dot-matrix printer
In an industry rapidly filling up with IBM PC clones, the Macintosh represents a radical departure from the norm. It is a small, lightweight computer with a high-resolution screen, a detached keyboard, and a mouse (see photo 1). It comes with 128K bytes of RAM (random-access read/write memory), 64K bytes of ROM (read-only memory), and a 400K-byte 3½-inch disk drive. If you throw in an Imagewriter printer (see photo 2 and figure 1) the system costs $2990. The processor is a Motorola 68000, running a name-less operating system (see the text box, “A Second Opinion” on page 248 for a fit description). It has absolutely no IBM PC/MS-DOS compatibility, and it would appear Apple plans none. Continue reading »
A sidebar to the Apple Macintosh review published in Byte, issue 8/1984, pp. 241-242.
At a glance
Apple Macintosh Review Byte
Name
Macintosh
Manufacturer
Apple Computer Inc.
20525 Mariani Ave.
Cupertino, CA 95014
(408) 996-1010
Components
Size: 13.5 by 9.7 by 10.9 inches (main unit)
2.6 by 13.2 by 5.8 inches (keyboard)
Weight: 19.5 pounds
Processor: Motorola 68000 (7,8336 MHz)
Memory: 128K bytes of RAM; 64K bytes of ROM
Display: 9-inch built-in monitor; high-resolution bit-mapped display (512 by 342 pixels); adjustable
Keyboard: 58 keys, detached, standard layout, no function keys, software-mapped
Mouse: single button, mechanical tracking, optical shaft encoding
Mass storage: built-in single-sided 3½-inch Sony drive (400K bytes)
Sound generator: four-voice sound
Interfaces: two RS-422A serial ports (230.4K bps transfer rate); external-disk interface for second (optional) disk drive; mouse interface; synchronous serial keyboard bus
The Memory Size graph shows the standard and optional memory available for the computers under comparison. The Disk Storage graph shows the highest capacity of a single floppy-disk drive for each system. The Bundled Software graph shows the number of software packages included with each system. The Price graph shows the list price of a system with two high-capacity floppy-disk drives, a monochrome monitor, graphics and color-display capability, a printer port and a serial port, 256K bytes of memory (64K bytes for 8-bit systems), the standard operating system for each system, and the standard BASIC interpreter for each system. The Mac’s price includes 128K bytes of memory only.
Apple Macintosh Review Byte - Benchmark 2
The graph for Disk Access in BASIC shows how long it takes to write a 64K-byte sequential text file to a blank floppy disk and how long it takes to read this file (For the program listings, see “The Chameleon Plus,” by Rich Krajewski, June 1984, page 327.) The BASIC Performance graph shows how long it takes to run one iteration of the Sieve of Eratosthenes prime-number benchmark. In the same graph, the Calculations results show how long it takes to do 10,000 multiplication and division operations using single-precision numbers. The System Utilities graph shows how long it takes to transfer a 40K-byte file using the system utilities. The Spreadsheet graph shows how long the computers take to load and recalculate a 25- by 25-cell spread-sheet where each cell equals 1.001 times the cell to its left. The spreadsheet program used was Microsoft Multiplan. The time for the format/disk copy test on the Macintosh reflects using the disk-copy utility on a single-drive system. Four disk-swaps are required for the complete disk copy, the time for which is included in the benchmark.
* The Sieve benchmark couldn’t be run on the Mac (see text for details).
** The new Disk Copy program was not available at press time.
1984 is the American television commercial which introduced the Macintosh personal computer for the first time. It is now considered a “watershed event” and a “masterpiece.” It was directed by Ridley Scott, written by Steve Hayden and Lee Clow, and was produced by Chiat/Day. Costume designer Jeanette Farrier designed the costumes for the commercial.
Anya Major performed as the unnamed heroine and David Graham as “Big Brother.” It’s only daytime televised broadcast was on 22 January 1984 during the third quarter of Super Bowl XVIII. Chiat/Day also ran the ad one other time on television, a month earlier at 1:00 A.M on 15 December 1983 on KMVT in Twin Falls, Idaho so that the advertisement could be submitted to award ceremonies for that year. In addition, starting on 17 January 1984 it was screened prior to previews in movie theaters for a few weeks.
1984 used the unnamed heroine to represent the coming of the Macintosh (indicated by her white tank top with a Picasso-style picture of Apple’s Macintosh computer on it) as a means of saving humanity from “conformity” (Big Brother).
These images were an allusion to George Orwell’s noted novel, Nineteen Eighty-Four, which described a dystopian future ruled by a televised “Big Brother.”
Plot
The commercial opens with a dystopic, industrial setting in blue and gray tones, showing a line of individuals (of ambiguous gender) marching in unison. They are moving through a long tunnel monitored by a string of televisions. This is in sharp contrast to the full-color shots of the nameless heroine (Anya Major) who has appeared to rescue them. She looks more like an Olympic track and field athlete than a soldier, as she is carrying a large brass-headed hammer and is wearing an athletic “uniform” (bright orange athletic shorts, running shoes, a white tank top with a Picasso-style picture of Apple’s Macintosh computer, a white sweat band on her left wrist, and a red one on her right).
Big Brother (David Graham) speaking to his audience of drones.
My friends, each of you is a single cell in the great body of the State. And today, that great body has purged itself of parasites. We have triumphed over the unprincipled dissemination of facts. The thugs and wreckers have been cast out. And the poisonous weeds of disinformation have been consigned to the dustbin of history. Let each and every cell rejoice! For today we celebrate the first, glorious anniversary of the Information Purification Directive! We have created, for the first time in all history, a garden of pure ideology. Where each worker may bloom secure from the pests purveying contradictory truths. Our Unification of Thoughts is more powerful a weapon than any fleet or army on earth. We are one people, with one will, one resolve, one cause. Our enemies shall talk themselves to death and we will bury them with their own confusion. We shall prevail!
As she is chased by four security guards (presumably agents of the Thought Police with black riot-police uniform, helmets with visors covering their faces, and armed with large night sticks) the heroine races towards a large screen with the image of a Big Brother-like figure (David Graham) on it. He is celebrating the anniversary of the “Information Purification Directives” (which he summarizes as an end to “contradictory thoughts”) and tells his audience that, “our ‘Unification of Thoughts’ is more powerful a weapon” than anything else he could offer them. The heroine, now close to the screen, hurls the hammer towards it, right at the moment Big Brother announces, “we shall prevail!” In a flurry of light and smoke, the screen is destroyed.
The commercial concludes with text which reads: “On January 24th, Apple Computer will introduce Macintosh. And you’ll see why 1984 won’t be like 1984.”
Production
Development
The commercial was created by the advertising agency Chiat/Day, with copy by Steve Hayden and Lee Clow. Ridley Scott (who had just finished filming Blade Runner the year prior) was hired to direct it, with the “unheard-of production budget of $900,000.”
Steve Jobs and John Sculley were so enthusiastic about the final product that they “…purchased one and a half minutes of ad time for the Super Bowl, annually the most-watched television program in America. In December 1983 they screened the commercial for the Apple Board of Directors. To Job’s and Sculley’s surprise, the entire board hated the commercial.”
Despite the board’s dislike of the film, Steve Jobs continued to support it. Steve Wozniak watched it and offered to pay for the spot personally if the board refused to air it. Chiat/Day finally managed to sell thirty seconds of the original sixty-second ad.
Let’s see – an all-powerful entity blathering on about Unification of Thoughts to an army of soulless drones, only to be brought down by a plucky, Apple-esque underdog. So Big Brother, the villain from Apple’s ‘1984′ Mac ad, represented IBM, right? According to the ad’s creators, that’s not exactly the case. The original concept was to show the fight for the control of computer technology as a struggle of the few against the many, says TBWA/Chiat/Day’s Lee Clow. Apple wanted the Mac to symbolize the idea of empowerment, with the ad showcasing the Mac as a tool for combating conformity and asserting originality. What better way to do that than have a striking blonde athlete take a sledghammer to the face of that ultimate symbol of conformity, Big Brother?
However, in his 1983 Apple keynote address, Steve Jobs made the following comment before showcasing a preview of the commercial to a select audience:
It is now 1984. It appears IBM wants it all. Apple is perceived to be the only hope to offer IBM a run for its money. Dealers initially welcoming IBM with open arms now fear an IBM dominated and controlled future. They are increasing and desperately turning back to Apple as the only force that can ensure their future freedom. IBM wants it all and is aiming its guns on its last obstacle to industry control, Apple. Will Big Blue dominate the entire computer industry? The entire information age? Was George Orwell right about 1984?
Reception
Awards
* 2007: Best Super Bowl Spot (in the game’s 40-year history)
* 1999: TV Guide – Number One Greatest Commercial of All Time
* 1995: Advertising Age – Greatest Commercial
* 1984: 31st Cannes Lions International Advertising Festival – Grand Prix
Social impact
Ted Friedman, in his 2005 text, Electric Dreams: Computers in American Culture, notes the impact of the commercial:
Super Bowl viewers were overwhelmed by the startling ad. The ad garnered millions of dollars worth of free publicity, as news programs rebroadcast it that night. It was quickly hailed by many in the advertising industry as a masterwork. Advertising Age named it the 1980s Commercial of the Decade, and it continues to rank high on lists of the most influential commercials of all time [...] 1984 was never broadcast again, adding to its mystique.
1984 became a signature representation of Apple computers. It was scripted as a thematic element in the 1999 docudrama, Pirates of Silicon Valley, which explores the rise of Apple and Microsoft (the film opens and closes with references to the commercial including a re-enactment of the heroine running towards the screen of Big Brother and clips of the original commercial).
The 1984 ad was also prominent in the 20th anniversary celebration of the Macintosh in 2004, as Apple reposted a new version of the ad on its website. In this updated version, an iPod, complete with signature white earbuds, was digitally added to the heroine. Attendees were given a poster showing the heroine with iPod as a commemorative gift.
Further reading
Scott, Linda. “For the Rest of Us”: A Reader-Oriented Interpretation of Apple’s ‘1984′ Commercial.” The Journal of Popular Culture, Volume 25 Issue 1, Summer 1991: 67-81.
The fact is that the world is divided between users of the Macintosh computer and users of MS-DOS compatible computers. I am firmly of the opinion that the Macintosh is Catholic and that DOS is Protestant. Indeed, the Macintosh is counter-reformist and has been influenced by the ratio studiorum of the Jesuits. It is cheerful, friendly, conciliatory; it tells the faithful how they must proceed step by step to reach -- if not the kingdom of Heaven -- the moment in which their document is printed. It is catechistic: The essence of revelation is dealt with via simple formulae and sumptuous icons. Everyone has a right to salvation.
The nature of the personal computer is simply not fully understood by companies like Apple (or anyone else for that matter). Apple makes the arrogant assumption of thinking that it knows what you want and need. It, unfortunately, leaves the “why” out of the equation — as in “why would I want this?” The Macintosh uses an experimental pointing device called a ‘mouse’. There is no evidence that people want to use these things. I dont want one of these new fangled devices.
Steve Jobs and Jef Raskin
www.mac-history.de
